Shipping Policy

1. Order Processing Time All orders for commercial refrigeration equipment are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking information when your order has shipped.

2. Freight Shipping & Logistics Due to the size and weight of commercial refrigerators, all orders are shipped via LTL (Less Than Truckload) freight carriers.

• Standard delivery is strictly “dock-to-dock” or “curbside”.

• The driver will not move the equipment inside your facility or uncrate it.

• If your facility does not have a loading dock, you must request a Liftgate Service at checkout (additional fees may apply).

3. Inspecting Your Delivery (CRITICAL) You or your representative must be present to receive and sign for the delivery. It is strictly required that you inspect the equipment for any visible signs of damage before signing the delivery receipt (Bill of Lading). If the packaging or item is damaged:

• Note the specific damage on the delivery receipt.

• Refuse the shipment immediately.

• Contact us at sales@barocommercial.com within 24 hours. If you sign the delivery receipt clear without noting damage, Baro Commercial Refrigeration cannot file a freight claim, and you will be responsible for the repair or replacement costs.