Return & Refund Policy

1. Return Eligibility & Window We accept returns of equipment within 30 days of the delivery date. To be eligible for a return, the equipment must be unused by you, undamaged, and in the exact original condition and crating/packaging as delivered. Because we sell commercial-grade equipment, units that have been uncrated, plugged in, or used in any capacity at your facility cannot be returned. Custom-built or specially modified orders are strictly non-refundable.

2. Restocking Fees & Return Shipping Costs

• Restocking Fee: All eligible returns are subject to a standard 25% restocking fee, which will be deducted from your refund amount.

• Return Shipping: The customer is entirely responsible for arranging and paying for all return LTL freight shipping costs.

• Original Shipping: The original shipping charges paid at checkout are non-refundable.

3. How to Initiate a Return To start a return, you must request a Return Merchandise Authorization (RMA) by contacting our support team at info@baroequipment.com. Once your RMA is approved, you must ship the equipment back to our warehouse facility at the following address:

WAREHOUSE & RETURNS: 9161 131st Pl N, Unit D, Largo, FL 33773

Please note: Returns sent back to our warehouse without a valid RMA number, or returns shipped to our corporate office address, will be refused at the dock.

4. Refunds Once your return is received and inspected at our warehouse facility, we will send you an email to notify you of the approval or rejection of your refund. Approved refunds (minus the 25% restocking fee and original shipping costs) will be processed to your original method of payment within 5 to 7 business days.