Privacy Policy

At Baro Equipment LLC, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have regarding your information.

1. Information We Collect

When you purchase equipment from Baro, request a quote, contact us, or otherwise interact with our website, we may collect personal information you provide to us, including:

• Full name
• Business name
• Billing and delivery address
• Email address
• Phone number
• Information related to your equipment order or inquiry
• Other information you voluntarily provide through our forms or communications

When you browse our website, we may automatically receive certain technical information, including your computer’s Internet Protocol (IP) address, browser type, operating system, device information, and other technical information that helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill equipment orders
• Provide quotes and respond to inquiries
• Communicate with you regarding your order or request
• Coordinate shipping and delivery
• Provide customer support
• Process payments
• Improve our website, products, and services
• Maintain website security and prevent fraudulent or unauthorized activity
• Comply with applicable legal and regulatory requirements
• Send marketing communications where you have provided the appropriate consent

We do not use your personal information for purposes unrelated to the services we provide unless permitted or required by applicable law.

3. Payment Processing

We use secure third-party payment gateways, including Clover and Stripe, to process transactions.

Payment information is transmitted directly to the applicable payment processor and is handled in accordance with applicable payment security requirements, including the Payment Card Industry Data Security Standard (PCI-DSS).

We do not store your full credit card information on our servers.

4. Data Sharing

We may share your personal information with third parties only when reasonably necessary to provide our products and services or to operate our business.

This may include:

• Payment processors such as Clover and Stripe
• LTL freight carriers and shipping providers
• Service providers that assist us with website operation, communications, or business operations
• Government authorities or other parties when required by applicable law

For example, we may provide your delivery address and phone number to an LTL freight carrier so that the carrier can coordinate delivery of your equipment.

We do not sell your personal information to marketing agencies.

5. SMS and Marketing Communications

If you provide your phone number and separately consent to receive recurring automated marketing text messages from Baro Equipment LLC, we may use your phone number to send promotional or marketing text messages.

Message frequency may vary. Message and data rates may apply.

You can opt out of marketing text messages at any time by replying STOP to a marketing message. For assistance, reply HELP.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Your consent to receive SMS marketing messages is not shared with third parties for their own marketing purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, understand how visitors use our website, improve our services, and maintain website security.

Cookies may collect information such as browser type, device information, pages visited, and general website usage information.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

7. Website Analytics and Third-Party Services

We may use third-party services to help us understand website traffic, improve website performance, process payments, communicate with customers, and provide other business services.

These third-party providers may process information in accordance with their own privacy policies and applicable laws.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

If you are a resident of certain territories, you may have additional rights regarding your personal information.

For example, residents of California may have rights under the California Consumer Privacy Act (CCPA), and residents of the European Economic Area and certain other jurisdictions may have rights under the General Data Protection Regulation (GDPR).

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain uses of your information
• Request a copy of certain personal information
• Withdraw consent where processing is based on consent

To exercise applicable privacy rights, contact us at:

sales@barocommercial.com

We may need to verify your identity before completing certain requests.

11. Children’s Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites, including payment providers, shipping providers, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Baro Equipment LLC
Email: sales@barocommercial.com

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.